How do I become a Wachusett Wellness member?
1. Click Log in/Sign up at the top of the page. You will be brought to our MINDBODY page, where you will create the account you will use to make any applicable purchases and to sign up for classes offered by the Wachusett Wellness Center.
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2. Once you have created your account and are signed in, click the "ONLINE STORE" tab.
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3. Click Memberships and select your choice of membership
How do I freeze/cancel my
Wachusett Wellness membership?
To freeze your auto pay, a completed request must be submitted in writing (email is acceptable) at least 30 days in advance of your next billing date in order for your request to be effective from the following month. Billing date is based on your activation date.
Students enrolled in the monthly auto renew program may elect to freeze their auto pay charges once per year according to the policy below:
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You can freeze your auto pay schedule once per year at any time for a fee of $15 per month.
To request the freeze, complete a freeze request form (available from the Wachusett Wellness Center) and submit it via e-fax or by mail, or submit the request in writing via email, to info@wachusettwellness.com.
A completed auto pay cancellation form must be received at least 30 days in advance of your billing cycle (example: if you are scheduled to be charged Sept. 14 and you want to cancel for the month of February, you must submit a cancellation form to the Wachusett Wellness Center by August 14).
We appreciate you understanding this 30 day notification to allow us to work with our membership merchant account in a timely fashion.
How do I submit for insurance reimbursement?
Once you have logged in on our MINDBODY page, click the "MY INFO" tab, and then click "Purchase History." You can then print this page to submit to your insurance for reimbursement, or save it as a PDF before printing, if you prefer.
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Upon purchase from the Wachusett Wellness Center, you will be emailed a receipt, which you can submit to your insurance for reimbursement.